https://www.youtube.com/watch?v=Hp4PW17U_h8
Watch this video to find out what you have learned and missed how people with disabilities and health problems do communicate!
For Accessible Information and Communication https://www.mencap.org.uk/about-learning-disability?gclid=CjwKEAjw1Iq6BRDY_tK-9OjdmBESJABlzoY7qA1zUG7gdV00JMBxMWmecoqorTcDHEyhjOix1uA4ehoCAkvw_wcB
Aspect of Active listening.
Body language.
It's important to be interested in what the person is trying to say. You should give the person a nod to show that you are listening to them. The way you look at the person is very important, which then shows the patient you are honest with them.
Body movement and posture is important for the patient to understand.
Gesture is more hand movements, speaking and expressing.
Knowing when to used open and close question. For example.
" What do you think of the video?" Open question
" Did you like the video?" Closed question
Parroting/Mirroring.
Mirroring is coping what the person does, echoing their body language and other verbal communication, including sound, voice, tone and so on.
Mirroring has a sidedness; if the person does something with their right hand you can do something with your right hand.
Mirroring can be exactly at the same time as the client shows any sign of body language and non verbal communication. For example if the person crosses their legs you do the same.
It's important to know the different forms of communication because everyone's needs are different. 43% of adults with moderate severe learning difficulties, Cerebral Palsy, Autism and other learning disabilities. Multi - useful where auditory messages are none processed quickly. Encouraged eye contact & concentration.
More about communication. https://www.mencap.org.uk/about-learning-disability/information-professionals/communication/communicating-people-learning-disability
http://www.nwas.nhs.uk/media/206250/eps_pic_book_v7a_final.pdf
http://www.nwas.nhs.uk/media/208795/pts_pictorial_handbook.pdf
Making information accessible.
We need to make sure the information is right, easy for the person to read and understand. Those who can't read and write may benefit by pictures but then print must clear enough to stand out for those who can read and write plus pictures could be helpful too. Always ask the person or and anyone that may be with them who knows them before lay out their information. It's important to be honest to the person about positive and the negative of whatever the information is about and let them have their opinion. Tell them any consequences if they decide one way or the other on whatever the situation is.
For eg; " If you don't agree to have this injection this is what happens. " then tell them the consequences.
You need to make sure the person understands the information. Here are some examples
The way you can help the person with understanding information is by making the information accessible to the person's wants, needs, understand, type of disabilities and health problems. https://www.mencap.org.uk/sites/default/files/documents/2008-04/RCN_meeting_the_health_needs_of_people_with_learning_disabilities.pdf
Research reference the internet, University library, public libraries. Books, DVDs and etc.
Please feel free to join Face Book if you want my new Disability group 'Always Learn About Disability + Never Judge Disability'.
Watch this video to find out what you have learned and missed how people with disabilities and health problems do communicate!
For Accessible Information and Communication https://www.mencap.org.uk/about-learning-disability?gclid=CjwKEAjw1Iq6BRDY_tK-9OjdmBESJABlzoY7qA1zUG7gdV00JMBxMWmecoqorTcDHEyhjOix1uA4ehoCAkvw_wcB
Aspect of Active listening.
Body language.
It's important to be interested in what the person is trying to say. You should give the person a nod to show that you are listening to them. The way you look at the person is very important, which then shows the patient you are honest with them.
Body movement and posture is important for the patient to understand.
Gesture is more hand movements, speaking and expressing.
Knowing when to used open and close question. For example.
" What do you think of the video?" Open question
" Did you like the video?" Closed question
Parroting/Mirroring.
Mirroring is coping what the person does, echoing their body language and other verbal communication, including sound, voice, tone and so on.
Mirroring has a sidedness; if the person does something with their right hand you can do something with your right hand.
Mirroring can be exactly at the same time as the client shows any sign of body language and non verbal communication. For example if the person crosses their legs you do the same.
It's important to know the different forms of communication because everyone's needs are different. 43% of adults with moderate severe learning difficulties, Cerebral Palsy, Autism and other learning disabilities. Multi - useful where auditory messages are none processed quickly. Encouraged eye contact & concentration.
More about communication. https://www.mencap.org.uk/about-learning-disability/information-professionals/communication/communicating-people-learning-disability
http://www.nwas.nhs.uk/media/206250/eps_pic_book_v7a_final.pdf
http://www.nwas.nhs.uk/media/208795/pts_pictorial_handbook.pdf
Making information accessible.
We need to make sure the information is right, easy for the person to read and understand. Those who can't read and write may benefit by pictures but then print must clear enough to stand out for those who can read and write plus pictures could be helpful too. Always ask the person or and anyone that may be with them who knows them before lay out their information. It's important to be honest to the person about positive and the negative of whatever the information is about and let them have their opinion. Tell them any consequences if they decide one way or the other on whatever the situation is.
For eg; " If you don't agree to have this injection this is what happens. " then tell them the consequences.
You need to make sure the person understands the information. Here are some examples
- Easy read
- Clear written / audio information
- No Jargon!
The way you can help the person with understanding information is by making the information accessible to the person's wants, needs, understand, type of disabilities and health problems. https://www.mencap.org.uk/sites/default/files/documents/2008-04/RCN_meeting_the_health_needs_of_people_with_learning_disabilities.pdf
Research reference the internet, University library, public libraries. Books, DVDs and etc.
Please feel free to join Face Book if you want my new Disability group 'Always Learn About Disability + Never Judge Disability'.
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