Tuesday, 23 August 2022

Why counseling and emotional support skills are important.

 

Mental health is real it is not fake, it is not always believed because it is hidden in the mind what someone is thinking, feeling, even behaving, reacting, and even interacting to life around them, which is why we need to take it seriously.

Whoever you are, whatever you like etc, everyone has the skills to offer help to someone in need of someone to talk to. Never force help on, offer help if you are concerned someone could be in need, most people don’t like to say they are for many reasons, or and they don’t want to put on others. Those that do say just help in any way you can, don’t do anything you can’t, find help elsewhere. This could be things like giving the person links, etc that may help the person in need, etc, or they may prefer to talk to someone they know, etc.  

No one needs to be a professional counselor, psychosis, etc to try and help someone in need or and someone who could be.  However,’ professional help needs to be aware if you have concerns of someone’s or and your life, health and safety are in danger.

Since Covid 19, many Mental health services have been very busy to a point they have been having to put people on waiting lists. This has caused services to be short staffed like most places are now. In the case of mental health this can be a huge concern, to how people really feel and what they will or not do with little help or and no help at all.

It is understandable no matter who we are, whatever we are like, what we are not etc, that most people may purpure to talk to those who we know but what’s concerning that’s not always the case and it is not known to us whether not someone will or won’t try to get future help because it is not right to force but suggest.

There is no harm in offering some help in hand, they can only say yes or no, then you should leave it to their choice. However,’ it is a good idea to raise your concern, but it is down to them what happens and what doesn’t. They are not forced to talk, and they are not forced to talk. No harm recommending that they talk to someone they do know or you’re here for them to talk to if they wish to.

 

If the person let’s you try to help, try to build up a rapport.

Interduce yourself, find out their name.

Offer them a drink

For example, open questions Hello, what is your name? for eg; My name is Fred blogs. How can I help you? https://counsellingtutor.com/basic-counselling-skills/rapport/

 

Active listening. Try to let the person do most of the talking.

Be aware of any nonverbal communication.

Make suggestions to what they are saying. Give options, for eg, say what could happen if they turn left or if they turn right but don’t force them to do one or the other, that is for them to decide.

Give the person your full attention, for example, go along with their subject, unless they change the subject. Try to go along with what they talk about; remember you hear to try and help them whether it is in your career or outside it.   However,’ if you have faced the same if not the same situation as the person, it is fine to say a little about what you  may have faced in your life if you like. This may help the person not to feel alone in their situation.

  Only what you don’t mind talking about even then for your safety make it brief it can be hard to know who you can trust and who you can’t. If any problems services and or the law is likely to see it, as you should say anything about what happens outside your work to the client but no harm in brief information, to try and make the client feel understood, mainly those with disabilities, mental health, or other problems where they can be misunderstood by most people in their lives.

However,’ to you, it may depend on the subject so you don’t to necessarily raise anything you feel concerned it may not be safe to do so, depending on you, the subject, and or how you feel you and the client get along. Do be careful mainly it comes to work, each person you come across is likely to be different, but if you work with the same client for a long time, you learn to get to know that person within the supporting them in your work and they get to know you but if you feel that client however long or short you have been trying help them is trying to bond more so than it is, it is your rights to make your manager aware.

 

 

Summarising

Try to recognize what they are saying, how they are feeling, and thinking, by the tone of voice, emotion, etc. For eg, do they sound angry? Do they sound as if they are going to burst into tears, etc? Focus on their emotions and feelings.  How this can be recognized, or can’t may make a difference to whether you are both talking by phone, face to face, online, etc.

How do you help? Well, mental illnesses can cause negative feelings whether there is a reason or not mainly for those who face Anxiety, Depression, and other mental illnesses. Where someone can feel sad, angry, stressed, etc. When there’s a reason this could be relationship, family, relationship break up / fall out with someone or and break, money problems, death of someone they know, job, business loss or problems, etc.

In sense of support only help with what you can and find help for what you can’t type.

Here’s what to learn about the difference between mental health and mental illnesses, types of mental illness, and how to support those going through emotional situations, https://www.mind.org.uk/information-support/guides-to-support-and-services/seeking-help-for-a-mental-health-problem/helping-someone-else-seek-help/

 

 

Reflecting and Paraphrasing See that the person is listened to, and they say is taken into consideration. By repeating what the person is saying which is also paraphrasing.

Focus on the point of what the person is talking about, which is what the person is saying.

 Clarifying and the Use of Questions

 Try to ask open questions to clarify and Check with the person,  that what you have heard and understood is correct. For eg, Can I read through or and go through with what you may have said so I have understood and got everything you have said? However,’ it is most understood to not get everything but try to what is important and the main point of the situation that is bothering the person and any main things that could be concerning for the person’s or and your health and safety in the situation they are facing, which could be reported to a professional and or your manager.

Focus on the person’s situation/ problem and what they want you to help them with. https://counsellingtutor.com/basic-counselling-skills/

Gathering information, for eg, if someone is facing a money crisis problem, such as someone’s benefits cut, they may need to supply proof of what they have faced while they have been going through the problem for whatever reason. In most cases, it's a good idea to try and encourage/ empower the person to keep the proof for where or and to whoever they may need to prove it to. https://contentsnare.com/gather-information-from-clients/

 

 

 

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