Mental
health is real it is not fake, it is not always believed because it is hidden
in the mind what someone is thinking, feeling, even behaving, reacting, and
even interacting to life around them, which is why we need to take it seriously.
Whoever
you are, whatever you like etc, everyone has the skills to offer help to someone
in need of someone to talk to. Never force help on, offer help if you are
concerned someone could be in need, most people don’t like to say they are for
many reasons, or and they don’t want to put on others. Those that do say just
help in any way you can, don’t do anything you can’t, find help elsewhere. This
could be things like giving the person links, etc that may help the person in
need, etc, or they may prefer to talk to someone they know, etc.
No
one needs to be a professional counselor, psychosis, etc to try and help
someone in need or and someone who could be. However,’ professional help needs to be aware
if you have concerns of someone’s or and your life, health and safety are in
danger.
Since
Covid 19, many Mental health services have been very busy to a point they have
been having to put people on waiting lists. This has caused services to be
short staffed like most places are now. In the case of mental health this can
be a huge concern, to how people really feel and what they will or not do with
little help or and no help at all.
It
is understandable no matter who we are, whatever we are like, what we are not
etc, that most people may purpure to talk to those who we know but what’s
concerning that’s not always the case and it is not known to us whether not
someone will or won’t try to get future help because it is not right to force
but suggest.
There
is no harm in offering some help in hand, they can only say yes or no, then you
should leave it to their choice. However,’ it is a good idea to raise your concern,
but it is down to them what happens and what doesn’t. They are not forced to talk,
and they are not forced to talk. No harm recommending that they talk to someone
they do know or you’re here for them to talk to if they wish to.
If
the person let’s you try to help, try to build up a rapport.
Interduce
yourself, find out their name.
Offer
them a drink
For
example, open questions Hello, what is your name? for eg; My name is Fred blogs.
How can I help you? https://counsellingtutor.com/basic-counselling-skills/rapport/
Active
listening. Try to let the person do most of the talking.
Be
aware of any nonverbal communication.
Make
suggestions to what they are saying. Give options, for eg, say what could happen
if they turn left or if they turn right but don’t force them to do one or the
other, that is for them to decide.
Give
the person your full attention, for example,
go along with their subject, unless they change the subject. Try to go along
with what they talk about; remember you hear to try and help them whether it is
in your career or outside it. However,’ if you have faced the same if not
the same situation as the person, it is fine to say a little about what you may have faced in your life if you like. This
may help the person not to feel alone in their situation.
Only
what you don’t mind talking about even then for your safety make it brief it
can be hard to know who you can trust and who you can’t. If any problems
services and or the law is likely to see it, as you should say anything about
what happens outside your work to the client but no harm in brief information, to
try and make the client feel understood, mainly those with disabilities, mental
health, or other problems where they can be misunderstood by most people in
their lives.
However,’
to you, it may depend on the subject so you don’t to necessarily raise anything
you feel concerned it may not be safe to do so, depending on you, the subject,
and or how you feel you and the client get along. Do be careful mainly it comes to
work, each person you come across is likely to be different, but if you work
with the same client for a long time, you learn to get to know that person within
the supporting them in your work and they get to know you but if you feel that
client however long or short you have been trying help them is trying to bond
more so than it is, it is your rights to make your manager aware.
Summarising
Try
to recognize what they are saying, how they are feeling, and thinking, by the tone
of voice, emotion, etc. For eg, do they sound angry? Do they sound as if they
are going to burst into tears, etc? Focus on their emotions and feelings. How this can be recognized, or can’t may make
a difference to whether you are both talking by phone, face to face, online, etc.
How
do you help? Well, mental illnesses can cause negative feelings whether there is
a reason or not mainly for those who face Anxiety, Depression, and other mental
illnesses. Where someone can feel sad, angry, stressed, etc. When there’s a
reason this could be relationship, family, relationship break up / fall out
with someone or and break, money problems, death of someone they know, job,
business loss or problems, etc.
In
sense of support only help with what you can and find help for what you can’t type.
Here’s
what to learn about the difference between mental health and mental illnesses, types
of mental illness, and how to support those going through emotional situations, https://www.mind.org.uk/information-support/guides-to-support-and-services/seeking-help-for-a-mental-health-problem/helping-someone-else-seek-help/
Reflecting and
Paraphrasing See that the person is listened to, and they say is taken into
consideration. By repeating what the person is saying which is also paraphrasing.
Focus on the
point of what the person is talking about, which is what the person is saying.
Clarifying and the Use of Questions
Try to ask open questions to clarify and Check
with the person, that what you have heard and
understood is correct. For eg, Can I read through or and go through with what
you may have said so I have understood and got everything you have said? However,’
it is most understood to not get everything but try to what is important and
the main point of the situation that is
bothering the person and any main things that could be concerning for the
person’s or and your health and safety in the situation they are facing, which
could be reported to a professional and or your manager.
Focus on the
person’s situation/ problem and what they want you to help them with. https://counsellingtutor.com/basic-counselling-skills/
Gathering information,
for eg, if someone is facing a money crisis problem, such as someone’s benefits
cut, they may need to supply proof of what they have faced while they have been
going through the problem for whatever reason. In most cases, it's a good idea to
try and encourage/ empower the person to keep the proof for where or and to whoever
they may need to prove it to. https://contentsnare.com/gather-information-from-clients/
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