In every area of communication is an important thing. Most people with disabilities, mental health other problems, etc cannot always make themselves understood how you may understand things. In many cases with most people, not all this can cause most people to think of most people with disabilities as people they are not just what they appear to be for example. If some people see people who have to speech problems, moving around strangely, they may tend to think they have had too much too, or they are mad, crazy, which vary can in some cases bullying, abuse, etc. There's no excuse for it but most don't understand why they appear as they do.
I have seen this quite a lot as in my school days, people with major disabilities facing this type of bullying, abuse, etc even in Special schools, which many of times I told the teachers about, hopefully then there's less of that sort thing or none at all since I was in school, not just schools but everywhere. What people like that don't realize is it could have been them and it's not something the person cannot help and it is part of their disability.
Communication is about listening as well as talking. The tone of voice is important not what you say necessary but how you say things, body language, and how words are used. It's important to use accessible language, avoid, jargon and long words. It is important to go along with the pace the person is communicating and be patient and check you have understood what they are trying to say. https://www.mencap.org.uk/learning-disability-explained/communicating-people-learning-disability/makaton https://www.mencap.org.uk/sites/default/files/2016-12/Communicating%20with%20people_updated%20%281%29.pdf http://www.signalong.org.uk/ http://www.bda.org.uk/ http://www.widgit.com/ http://www.symbolworld.org/
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